Frequently Asked Questions
Find answers to common questions about fixtures, payments, memberships, and more. If you need any further help, feel free to reach out to our support team—we’re here to assist you!
How are rankings in the league table determined?
The table will be determined by
- Final Points
- Points scored for team - points scored against team
- Points scored for team
- Points scored against team
- No Of Wins
- No Of Loses
- Team Name
Will the friendly match results affect the league table and points?
No, friendly match results will not count towards the league table or affect points. They remain separate from official league standings.
If I add a fixture manually, will the team be charged?
If teams pay per season, adding one fixture will not add extra charges. Only if you charge teams per fixture will a charge be applied when adding an extra game manually. (The settings for this are in League Setup > Seasons > Choose the season > Payment options)
When is the reporting data accurate from?
Any edits made by admins or by players, captains, match officials, or coordinators in the player app will be reflected in reports the following day. Reports are refreshed at midnight, so any updates made after this time will appear in the next day’s report.
What happens to payment allocations if a captain is not playing?
If the "Charge Captain if Player Not Paid" option is enabled in league settings, the captain must be part of the payment allocation. If the captain is not playing or paying during the season, they will need to either:
- Allow another player to allocate payments
- Assign a different captain (an admin can add a second player as a captain if needed)
This ensures that payment responsibilities are covered even if the original captain is unavailable.